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How e88e Handles Your Personal Information

When you open an account with e88e, you share personal details with us — and we take that responsibility seriously. This page explains what data we collect, why we collect it, how it is stored, and what rights you hold over it.

Account data collected at registrationbKash, Nagad, Rocket transaction recordsNo data sold to third partiesYou can request your data anytimeSecure account storage
e88e How e88e Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Security and Your Account Rights

Account Security

Your account is protected by password authentication and OTP verification sent to your registered phone number. We flag login attempts from unfamiliar devices and notify you immediately.

Payment Data Handling

Transaction records from bKash, Nagad and Rocket are stored in encrypted form. We do not display your full wallet number to any third party or on any public-facing part of the platform.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required under applicable financial and legal obligations in your eligible region. You may request deletion of non-mandatory data at any time.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser without losing access to your account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send a written data request or privacy question to our support email. We aim to acknowledge your message and begin reviewing your request promptly.
Live Chat Open the live chat window inside your account. Our support team can take your data query and escalate it to the right contact if needed.
Account Help Centre Log into your account and visit the help section. From there you can raise a privacy ticket and track its progress directly from your account dashboard.

Common Questions About Your Privacy on e88e

If something in our privacy policy is not clear, the questions below cover the points we hear most often. For anything not covered here, contact us through live chat or email and we will respond with a specific answer about your account data.

We collect your name, email address, phone number and payment method details — including bKash, Nagad or Rocket wallet references — to verify your identity and process transactions correctly.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad and Rocket strictly to complete transactions, and with service providers bound by confidentiality obligations.

Log into your account and raise a request via the help section, or email our support team directly. We will confirm what data we hold and provide it in a readable format within a reasonable period.

Yes. You can request deletion of non-mandatory personal data at any time. Some records — such as transaction logs tied to bKash, Nagad or Rocket payments — may be retained to meet financial or legal obligations in your eligible region.

We use password protection combined with OTP verification on your registered phone number. Logins from new devices are flagged automatically, and you receive a notification so you can act straight away.

We use session cookies and analytics cookies. Session cookies keep you logged in; analytics cookies help us improve the platform. You can turn off non-essential cookies in your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.